VAT of 21% is added to the sales price for any items sent to countries within the EU. Please contact us before checkout for an adjusted PayPal invoice of Zero Rated VAT, if you are a VAT registered European business. Transaction or import fees may be automatically calculated by PayPal depending on the location on the customer. That does not fall within our control.
If for any reason you are not happy with the product, you can return it within 2 weeks in it's original condition and original packaging by Parcel Post with tracking. When we receive the parcel we will refund you the costs including postal shipping rates. The refund will be done via PayPal.